Outlook read receipt notification software#

When the situation arises that has you thinking about Return Receipts, it is recommended that you not send a RR request unless the other side is expecting you to (because you are both on the same page). Protect your privacy and set your email program to “Never send a read request” so your activities are not reported back to headquarters. Just because the other side wants to know when you receive or open an email in no way requires that you acknowledge that request.

Outlook read receipt notification software#

Investigate your email software help section to find out the settings available to you. The recipient then has the opportunity to decline that request. What if you are like me and don’t want to deal with RRs going out when you open an email? In the email programs I’ve used, you will get asked about acknowledging a return receipt request.

Do you know someone who sends an RR request with every email they send? Tell them to stop it.

Do you send an RR request with every single email you send? Stop it.

That’s why this feature has to be appropriately used and sparingly - if at all - to serve any real purpose. One that infringes on the recipient’s privacy. Otherwise Return Receipt Requests are Counterproductive RRs should be used on those rare occasions where you need to have some form of documentation/acknowledgment that the other side has received the email.Įxamples are critical communications like legal or business issues that you have asked the other side to confirm your RR so you know they received that vital information. Received or even opened does not mean read. Unfortunately, there is no way to prove that the recipient read a single word. Some email programs offer a Delivery Receipt and a Read Receipts. But, unfortunately, that’s what happens with email RRs-sending with every email to see if the email was read when not necessary can be irksome at best.

Can you acknowledge the receipt request so I know you received your copy? Thank you!įor those who use RRs with every email, think of it this way… How would you feel if every time you heard a voice mail or opened a postal letter, it was immediately reported back to the sender that you had heard/opened their communication?Īnd if you didn’t want that report to be sent, you would have to make an effort to decline this from happening.

I’m sending the documents shortly with a Return Receipt. For example, in cases of important attachments, critical content, or legal documents. Although they can be automatically declined as I and many others do, there is no constructive purpose unless both parties agree to use RRs and acknowledge them. If the recipient has filters or rules in place, your email could have landed in spam/junk or even their trash and never even seen. With a Delivery Receipt, while the notification that the email was “delivered” is automatic, you still have no confirmation that the recipient read the email. Return Receipts are different than Delivery Receipts. But, of course, the recipient should then check their settings and turn that option off. If you think it is the latter, nicely emailing them with a “Did you know….” can let them know this is not a feature to be used for every single email. Or, every once in and while it turns out some emailers are not even aware this option is engaged. Some seem to want to know when you receive their email, even if the content is not critical-clearly a control thing. Being that the recipient can decline the request, what is the point? RRs need the recipient to acknowledge the RR or Read request for the Sender to know for sure. Return Receipts, RR for short, are a way of knowing that an email has been received or opened on the recipient’s computer. So, let’s do a little 101, shall we? What is a Return Receipt? Now, many folks don’t even know what they are - that is until they get one. Back in the day, RRs were pretty standard primarily because everyone was using them and wanted to know if their email was being read, which is not the reason to use them, by the way. An individual he does business with makes this request with every single email they send.

So I searched and landed on my site-what a coinkydink.Īnd I recently had an email from another business associate asking how and when one should use Return Receipts (RR). Then, within hours, I had a website visitor inquire about “RR Etiquette.” Was it rude to decline? She didn’t even know RRs existed until she received one. It turns out when my email software updated, it had added new options for RRs, which changed the “never send a return receipt” option I had checked to “ask me.” I’ve not been asked to acknowledge an RR in a very long time and forgot that RRs even existed. Earlier this week, I received a Return Receipt request or RR.